Customer service & FAQ
We want Finnting to be easy to use — and easy to get help with when something gets stuck. On this page you will find answers to what people most often ask about. If you don't find your answer here, we are just an email away.
How to contact us
Send us an email at kundeservice@finnting.no. Please write a little about what your enquiry concerns, and include the listing's link if your question is about a specific listing. That helps us help you faster.
Does it cost anything to post a listing?
No. Getting started is free. You can create and publish a listing at no cost. If you want to give your listing extra visibility, you can choose to feature it for a fee — but that is entirely optional. See "How do I feature my listing?" further down.
How do I edit or delete a listing?
Log in, go to Mine annonser (My listings), and select the listing you want to change. There you can update text, price and photos, or mark the listing as sold. If you want to remove it completely, choose Slett annonse (Delete listing). The changes become visible immediately.
How does the registration-number lookup for cars work?
When you post a car, you can enter its registration number and we fill in the vehicle data we find for you — make, model, model year and the like. That saves you typing everything manually. Always check that the information is correct before you publish, and fill in the rest yourself.
How does the address lookup for homes work?
If you post a property, you can look up the address and we fetch relevant information about the home to make the form easier to fill in. Always review the details and correct any errors, so the listing is accurate and clear for those who see it.
How do I contact a seller?
Open the listing you are interested in, and use Ta kontakt med selger (Contact the seller). That puts you in direct dialogue with the person who posted the listing. Finnting is a meeting place — buyer and seller agree on price, pickup and payment directly between themselves. We do not receive money and are not an intermediary in the transaction.
How do I create an account or log in with a passkey?
You can create an account in a moment. We use passkeys, so you can log in securely with your fingerprint, face or your device's screen lock — without remembering a password. Choose Logg inn (Log in), follow the steps, and your device handles the rest. A passkey is both simpler and more secure than an ordinary password.
I have forgotten my password — what do I do?
If you use a passkey, you don't need to remember any password at all — you log in with your device as usual. If you still can't log in, for example because you have changed phones, you can register a new passkey or contact us at kundeservice@finnting.no, and we will help you from there.
Why can't I see the seller's contact information?
To protect privacy we do not display contact details openly on the listing. You get in touch through Ta kontakt med selger (Contact the seller), and your enquiry is passed on safely. This makes it harder for bad actors to harvest contact information, and keeps the marketplace tidy for everyone.
How do I report fraud?
See something that seems too good to be true, or a listing that doesn't feel right? Use the Meld fra (Report) button on the listing, and we will look into it. You can also send us an email. Other good advice: meet in a public place in daylight, inspect the item before you pay, use traceable payment, and be cautious about paying in advance.
How do I feature my listing?
If you want more people to see your listing, you can boost it for a small fee. A featured listing gets better visibility in search and lists, so it reaches more potential buyers. You will find the option when you create the listing, or later under Mine annonser (My listings). It is always optional — your listing works just as well without it.
Is Finnting affiliated with FINN?
No. Finnting is a completely independent Norwegian marketplace and is not affiliated with, sponsored by or in any other way connected to FINN.no or Schibsted/Vend. We are our own marketplace for cars, property, boats and second-hand finds.
What is Finnting's role in a transaction?
Finnting is a facilitator and a meeting place — we connect buyer and seller. The transaction itself, including price, pickup and payment, you agree on directly. We handle no money and are not a party to the agreement between buyer and seller.
Finnting is an independent marketplace and is not affiliated with, sponsored by or in any other way connected to FINN.no or Schibsted/Vend.